Installation and Technology

Simple, connected communities.

How our installation process and wireless technology works. 

Simple Installation ▪ Modern Hardware ▪ Cutting-edge Technology

Installation 

Fixed wireless installation.

Once you’ve booked an appointment with us, it’ll only take a couple of hours to have your OneQode Beacon linked into our aerial network and pushing packets through the sky.

Connection Day

We’ll text you on the day to make sure you’re still going to be home. The installation should only take about two hours, and we’ll only need you a the start and end. Your technician will be more than happy to answer any questions.

Installing the Beacon

After a survey of your premises, a technician will install your Beacon on the roof. We’ll make sure it’s securely installed with a solid link to our network.

Clean and tidy

With your Beacon locked into the network, we’ll then run a cable down to your house by installing a unit on the outside of your wall. We’ll make it neat and hide the cable wherever possible.

Over the air, into your home

The cable will run into your house and plug into our special modem. To finish, we’ll setup your WiFi and make sure you’re getting the speeds you signed up for.

Installation 

Fibre installation.

Fibre internet installation is just like you’d expect.

On the day, we’ll let you know we’re coming, then we’ll spend up to two hours installing the fibre at your premises. Our technicians will then test the network to make sure you’re getting a great connection, then they’ll set up your Wi-Fi, and let you get on with your day!

Fixed Wireless Technology

Like fibre, but invisible.

Our fixed wireless network is built on cutting-edge technology with a simple philosophy — there’s more room in the sky. By using high-speed wireless links and building an aerial network, we can rapidly deploy in communities at a fraction of the time and cost of wired networks.

When a customer joins our network, they’re connected to a nearby secondary, a small piece of equipment usually located on a roof or powerpole which serves the immediate area and has a high speed link to our big tower – a primary.

Using secondaries means your link is closer and more local than traditional fixed wireless, and means we can control quality, maximise bandwidth and minimise the effect of natural effects like rain and foliage.

As our network grows, so does our ability to load share and improve bandwidth. This means our capacity actually increases as we become a true mesh network.

Our Hardware

Superior wireless

Prior to the last few years, the idea of wireless networks brought to mind slow, expensive network equipment that only made sense in hard-to-reach areas. Even now, networks like NBN are rolling out wireless networks which simply don’t make the cut.

With massive leaps in low cost, high bandwidth wireless technology, we’re firm believers that it’s the key to bringing Australia back into the Top 10 internet world rankings. Using millimeter wave technology, our wireless equipment performs like a high-speed fibre line, without the wires. 

The kicker? Everything we run is low-powered and within standard licensing requirements, meaning none of the potential health concerns associated with some other technologies currently rolling out.

 

Our Software

Intelligent optimisation

Our software acts like a traffic controller within our distributed mesh network – routing around interference, balancing the bandwidth and keeping everything in lock-step.

Using our state-of-the-art cloud software, we can usually detect problems on the network (even those in your home) before you do, and either have it fixed automatically or do some quick correction work to make sure the packets keep moving.

This lets us manage and quality-control our network to an extent which is impossible on legacy, wired connections.

Frequently asked questions.

Does the weather affect wireless signal?

You’ll often hear about “rain fade” when talking wireless equipment. Luckily, it’s not a big deal with our equipment. Our use of local secondaries combined with the fact that our equipment typically operates in the lower end of the frequency spectrum means you shouldn’t notice any significant rain fade.

Will the equipment survive harsh weather?

Our equipment is housed in die-cast aluminium metal enclosures, mounted using dual-pole mounts and fitted with industrial-grade, modular components. Everything we deploy is optimised to reduce noise, withstand the outdoor elements and stay mounted in extreme weather, meaning if your roof is still on, our equipment should be too.

Are the antenna transmissions harmful?

Our equipment has been approved to FCC Part 15.405 and Part 90Y CE/ETSI standards, as well as IEC61000 and WEEE/ROHS. The radio waves emitted by the equipment is similar to the antenna in your WiFi router and mobile phone – but their total transmission power is roughly 5-10 times less than your phone.

How do you power the equipment?

Our equipment is powered using the standard power supply inside your home. In some cases, we may also install a small solar power supply on the roof, just for extra redundancy. All of our equipment installed on the roof draws less power than a standard lightbulb.

Get connected.

If you'd like to connect to the OneQode network, fill out your details and we'll be in touch shortly to confirm your options.